Company knowledge lives in documents, Emails, Slack threads, and a dozen other places. Relativity brings it into one trusted system, searchable and cited, wherever your team already works.
What should we do if a client asks to reschedule last minute?
Clients may reschedule once with at least 24 hours notice. Requests under 24 hours require manager approval before you confirm with the client.
Source: Policies.pdf, p. 14
Import documents from Google Drive, or upload files directly. Sync with your email and Slack.
Structure it into Collections that mirror how your company works.
Employees ask naturally from the portal or Slack.
Grounded and cited, with gaps flagged honestly.
Ask naturally, get grounded answers, and see instantly when knowledge is missing.
Mention Relativity in Slack or ask from the portal. Same trusted knowledge either way, threaded and answered right where the question came up.
Group knowledge into Collections by team, workflow, or client. Imported from Google Drive or uploaded directly, no rebuild required.
Every response is grounded in approved company knowledge, with a citation back to its exact source.
When there isn't enough approved information to answer confidently, Relativity says so and saves the gap for your team to close.
Answers survive the people who gave them.
New hires ask questions instead of waiting on someone senior.
Answered once, available to everyone after.
No more guessing which doc, thread, or folder has it.
Every answer traces back to its source.
We'll show you what it looks like connected into one trusted system.